Privacy Policy
This privacy policy describes how SagaSphere Digital collects, uses, and protects personal data collected from users of our online platform and services. By using our site, you agree to the terms outlined in this policy. SagaSphere Digital operates in the digital media and content industry, providing services including blog content creation, digital storytelling, online publishing solutions, success story features, content strategy consulting, and audience engagement services. Protecting your privacy is important to us.
Data We Collect
We may collect various types of information, including:
- Information you provide directly to us, such as when you create an account, subscribe to our newsletters, submit content, participate in surveys or promotions, or contact us. This may include your name, username, email address, and any other information you choose to provide.
- Information about your use of our site, such as the pages you visit, the content you view, your search queries, and your interactions with features on the site.
- Technical information about your device and internet connection, including your IP address, browser type and version, operating system, screen resolution, referring website addresses, and timestamps of visits.
- Information from cookies and similar tracking technologies (see the section on Cookies below).
- Location information if you enable location-based services on your device or browser, though we typically do not require or process precise location data.
How We Collect Data
We collect information through various methods:
- Directly from your input when you interact with our services.
- Automatically as you navigate through our site using technologies like cookies, web beacons, and server logs.
- From third parties, such as analytics providers or partners, where permitted by law.
How We Use Your Data
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services and online platform.
- To personalize your experience on our site and present content relevant to your interests.
- To improve our site, products, and services based on user feedback and usage patterns.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you newsletters, updates, promotional materials, and other information about our services, where you have consented or where otherwise permitted by law.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, prevent, and address technical issues, fraud, and security concerns.
- To comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing (for users in the EU/EEA/UK)
We process your personal data based on the following legal grounds:
- Your consent: Where you have given us explicit permission to process your data for a specific purpose. You can withdraw your consent at any time.
- Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests. Our legitimate interests include improving our services, marketing, and ensuring the security of our operations.
- Legal obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.
Data Sharing
We do not sell your personal data to third parties. We may share your information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, email delivery, and marketing assistance. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- With our affiliates or subsidiaries for business purposes consistent with this policy.
- If required by law, regulation, or legal process, such as in response to a court order or subpoena.
- To protect the rights, property, or safety of SagaSphere Digital, our users, or others.
- With your consent or at your direction.
- In connection with a merger, sale of assets, or other business transaction, provided the receiving party agrees to protect your data in a manner consistent with this policy.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for which it was used.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data. For users in the EU/EEA/UK, these rights typically include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
- The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, track user movements, and understand where our visitors are coming from. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site.
International Data Transfers
As SagaSphere Digital operates globally, your personal data may be stored and processed in any country where we have facilities or where we engage service providers, including India, where our company is based. If you are accessing our site from the EU/EEA/UK, this means your data may be transferred outside of the EU/EEA/UK. When we transfer your data internationally, we take steps to ensure appropriate safeguards are in place to protect your data, such as relying on adequacy decisions or using Standard Contractual Clauses approved by the European Commission or the relevant regulatory body.
Links to Other Websites
Our site may contain links to websites operated by third parties. This privacy policy applies only to our site. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions about this privacy policy or our data practices, you can contact us by postal mail at:
SagaSphere Digital
104, Embassy TechVillage, Outer Ring Road,
Tower C, 4th Floor,
Bangalore, Karnataka, 560103
India